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Webspace usage

    Contrary to popular belief, high quality webspace is not cheap. Yes, a 75GB hard drive might be cheap, but a RAID5/10 storage device costs thousands of dollars. Because of this, the usage of webspace by customers is constantly monitored. Here are the guidelines for webspace usage:
    • Customers may use their webspace to ONLY store their web site.
    • You may store personal, important files on your account for temporary purposes only (for example, you need to format your computer's hard drive and need a place to temporarily store your documents during the process; you are on a trip and need to access the files somewhere else; you need someone else to download a file, etc).
    • Customers may not consume more space than it is allowed by the hosting plan the user is subscribed to. If the user goes over the limit, the account will be automatically upgraded to a hosting plan that allows for such space consumption.
CPU/RAM usage
    The CPU/RAM consumption of a web site may in no way affect the performance of a server. This means that the implementation of CGIs on a web site must be carefully studied by the account's owner. Examples of what can cause high CPU/RAM usage are:
    • CGIs that handle too much data from text files. An example of this is a message board. The UBB (Ultimate Bulletin Board) is well known to consume very high amounts of CPU anytime it has to handle its flat file database (like when someone posts a message).
    • Perl scripts constantly executed consume a lot of server resources, since the Perl interpreter must be launched each time the script is called.
    • Scripts with long loops.
    • Scripts that are constantly calling a database and doing complex queries.
    • We reserve the right to disable any CGI script that affects normal shared server operation without notice.
    • Web sites with excessive traffic will consume plenty of CPU and RAM, since the webserver has to handle more. Any web site with more than 140,000 hits per day will be considered a high traffic web site. Special prices apply in such case. The user will be alerted if his/her site goes beyond such limit, and will be given 3 days to either upgrade his/her plan to accommodate the added traffic or to lower the traffic. If not, the account's traffic consumption will be controlled, or, the account might get cancelled (sudden peaks in traffic are usually due to the mirroring of large files, which are against policies and usually result in cancellation).
       
    If a script (and its instances) is found to be consuming too much CPU power (more than 5%) and/or RAM, and it's affecting the overall performance of a server, we the right to move/block the script, and warn the account's owner. The warning will consist of a request to improve the performance of the script, or to replace it with a more efficient one. If, the account's user pays no attention to a warning (or several ones) and puts the script back to operation, we have the right to again block the script and/or change the account's password until the user complies. If, after that, the user still pays no attention to the warning and puts the script back, we will delete the account. No refunds for the current term of service will be given (advanced payments will be refunded) and a $95 clean up fee might be charged.
IRC
    We do not allow the usage of any software related to IRC on our servers. If an IRC related software is found on the account a $95 clean up fee will be charged and the account will be cancelled immediately.
Chat Rooms
    We do not allow the installation of chat rooms on our servers, without first asking our Tech Department for approval. Most chat rooms tend to be large system hogs, consuming very high amounts of CPU cycles.
Background Running Programs
    We may allow programs to run continually in the background. These are considered on a one-to-one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.
Partial hosting
    Partial hosting is the practice of having a web site on a server other than our company, and having different sections of it on our servers. For example, the web site on one web host, and its images on another. Or, the front end to a script on one web host, and its MySQL database backend on another. We do not allow a web site on another web host to have parts of it on ours without our permission first. But if your site is on our servers, you can have parts of it somewhere else (like chat rooms, email service, etc).
     
Game emulation
    Web sites related to video game emulation will no longer be accepted by us, unless a special plan is purchased.


We reserve the right to modify these policies, procedures, services and prices at any time with no previous warning. We are not responsible for typographical or translation errors. We are not responsible for loses that may occur from using our service. Even though we try to send emails regarding policy changes, procedures, services and prices, we are not responsible for the non-arrival of such emails, due to, but not limited to, anti-virus and anti-spam filters, problems on your ISP's email servers, etc.

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