"Spam" is the act of sending mass unsolicited advertising (through any means, either email, USENET, ICQ, etc) to users that have not requested it. We do NOT tolerate spam. The account of a customer found to be spamming will be terminated immediately and will be charged a "cleanup" fee of $95 (even if the spam did not originate from our servers but contains advertising about a web site or service in our servers). Account termination is done only after necessary research and after it is proved that the customer indeed originated the spam. A violation of this policy also includes any spam sent from outside our systems, but still mentioning any web site within our systems.

Emails sent to other users should be respectful and considerate. If it is proven that emails originating from a client is affecting any other Internet user/organization negatively, then the client will have his/her account terminated immediately. Mail-bombing, subscribing a user to a mailing list without his/her authorization, the posting of outrageous messages to generate response and/or cross posting to an excessive number of newsgroups to bring traffic is forbidden by us, and the general Internet population.
 

The unlimited account features must not to be used to provide your visitors with "free email" offer. Doing so could kill a server, as thousands of people using email at a time can crash the operating system due to the excessive load, Plus, their email messages will take a lot of hard drive space. Email accounts are only for the internal use of a web site's staff.
 

Users with excessive email usage will be monitored and could have their email restricted if the user's usage of email is harmful to the server's performance. This includes excessive email deliveries due to a site that had web based email in a previous occasion but is no longer offering such service (email addressed to previous users will still arrive, sometimes reaching thousands of messages per hour), a large number of undelivered messages bouncing back to our servers as a result of poorly maintained mailing lists/delivery lists, etc, and any other number of reasons that cause an excessive and harmful amount of email usage.

We do not allow clients to send more than 1000 pieces of e-mail per day from a shared hosting account. If you do send more than 1000 pieces of e-mail per day, your account will be placed on hold. If you are sending legitimate e-mails and they total more than 1000 per day your account will be revaluated and moved to a special account (if needed). Please contact us for more information.

Mailing lists provided by web sites must all include instructions on how a receiver can unsubscribe from the mailing list. In addition, mass e-mails need to be sent during non-peak hours of the day. Such deliveries will only be allowed between 3:00 AM to 7:00 AM EST.

We reserve the right to modify these policies, procedures, services and prices at any time with no previous warning. We are not responsible for typographical or translation errors. We are not responsible for loses that may occur from using our service. Even though we try to send emails regarding policy changes, procedures, services and prices, we are not responsible for the non-arrival of such emails, due to, but not limited to, anti-virus and anti-spam filters, problems on your ISP's email servers, etc.