Billing, procedures and special work
Our billing cycle begins when you
receive an e-mail confirming that your website has become available for access
over the Internet.1 We only offer yearly contracts. The first year
(and all years of service) is payable in advance, including any set up fees.
Thereafter, your credit card will be charged 5 days prior to the account
becoming due.
An email announcing your next payment date will be sent to the contact email
addresses you provide to us (via the order process or the control panel's email
section). It is not our responsibility if you do not receive or read that email
due to any circumstances beyond our control. Several emails are sent on
different dates to make sure you receive it.
If, the account is not paid within 5 days after payment is due, access to the
account will be blocked and the web site will be taken offline. No data will be
deleted, however, no backup of it will be provided (it is the user's
responsibility to have a local copy of his/her web site) unless a backup
restoration fee of $35 is provided.
Any such termination or interruption does not relieve you from paying the
overdue amount plus any interest, and in the event of collection enforcement,
you shall be liable for any costs associated with such collection, including
legal costs, attorney fees, court costs, or collection agency fees. Any returned
checks due to insufficient funds and credit card charge backs are subject to a
$50.00 fee, and will place your account in default and service will be
terminated immediately until payment is again provided.
We reserve the right to change the rate of this service by giving thirty (30)
days notice prior to the effective date of the new rate. You may cancel this
Agreement by providing thirty (30) days prior written notice to us.
1It is not our responsibility if you do not receive the "Welcome
Letter" email due to any circumstances beyond our control.